Avaya Connectandwin
Loyalty Program
Region
LATAM, Canada, BRAZIL
Language
English, Spanish, French, Portuguese
Region
LATAM, Canada, BRAZIL
Language
English, Spanish, French, Portuguese
Recognizing success while generating market growth.

This fully automated Incentive Program developed by Optime, strives to support the business development and market growth of Avaya and its Channel Partners within the regions of Latin America, Brazil and Canada. The Program is designed to reward and recognize Avaya Channel Partners’ Sales and Technical teams for their accomplishments in closing specific sales, participation and specialization.
Goals
  • Reinforce commitment and supports the growth of Channel Partners within the region.
  • Recognize and reward individuals for their specialization and sales of Avaya products.
  • Bring AVAYA technology to each client and project increasing business opportunities and success.
Actions
An official point system was created to drive key products and winning behaviors based on quarterly business objectives. These points serve to reward Sales Reps for their commitment and sales performance. Program members have full visibility of Avaya’s products and their respective value in points, which then allows them to redeem points for prizes from the broad variety of options available in the prize catalog.

In addition, the program offers a complete report module for performance visibility and results in 4 languages covering the diversity of the region.
From initial development, to continuous communication strategies, daily members care, and prize fulfillment, Optime offers Avaya one focal point for the complete management of the program.
Results